Khana Parcel - Get your food delivered in just 15mins

These Terms and Conditions govern your use of Khana Parcel’s food delivery services. By using our website or mobile app, you agree to comply with and be bound by these terms.

1. Services Provided

Khana Parcel offers food delivery services through our website and mobile app. We facilitate the ordering of food from various restaurants and deliver it to your specified address.

2. Account Registration

To use our services, you may be required to create an account. You agree to provide accurate and complete information during the registration process and to update your information as needed.

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

3. Orders and Payments

Order Placement: You can place orders for food items through our website or mobile app.
Payment: All payments for orders must be made through our supported payment methods. By providing payment information, you confirm that you are authorized to use the payment method.
Order Confirmation: After you place an order, you will receive an order confirmation. Please review the details of your order to ensure its accuracy.
Cancellations and Refunds: Orders can only be canceled before they are processed by the restaurant or dispatched for delivery. Refunds will be issued in accordance with our refund policy.

4. Delivery

Delivery Areas: We will only deliver to locations within our serviceable areas. Please check if we deliver to your address before placing an order.
Delivery Time: While we make every effort to deliver orders on time, delivery times are estimates and may vary due to factors such as weather, traffic, or restaurant delays.

5. User Responsibilities

You agree to:

Provide accurate and complete delivery information.
Not misuse our services for any illegal or unauthorized purposes.
Not engage in fraudulent activities or attempt to deceive Khana Parcel or its partners.

6. Limitation of Liability

Khana Parcel is not responsible for any indirect, incidental, special, or consequential damages arising from the use of our services, including but not limited to delays in delivery or issues related to food quality or safety.

7. Termination

We reserve the right to suspend or terminate your account at any time, for any reason, including but not limited to violation of these Terms and Conditions.

8. Changes to Terms

We may update these Terms and Conditions at any time. Any changes will be posted on our website or app, and your continued use of the services constitutes your acceptance of the new terms.

9. Governing Law

These Terms and Conditions are governed by the laws of [Insert Jurisdiction]. Any disputes arising out of these terms shall be subject to the exclusive jurisdiction of the courts in [Insert Location].

10. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at: Email: [contact@khanaparcel.com]

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Khana Parcel - Get your food delivered in just 15mins